Woodburning Stove

Sales: 01422 883196
Customer service:
01422 845069
info@qualitystoves.co.uk

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Delivery Information

How to order

01422 883196 / 01422 881641

Here at qualitystoves we stock many stoves which are available on an overnight service to most areas if your order is urgent

Orders may be placed online or over the phone by credit or debit card and by paypal

If the stove is out of stock the average lead time is 5 to 10 working days

Occasionally lead times can be longer, if this is the case we will advise accordingley

As ever if you are unsure of what stove or flue system suits your requirements and budget please feel free to call us

Delivery

Delivery is free mainland uk and by tail lift on a booked in service, the driver will un load and wheel the stove to the nearest entrance to the property.

Please ensure you check the goods before signing

Cancellations

Should you wish to cancel your order please email or call us on 01422 883196

Refunds

We will refund you for cancelled orders within 30 days of the order being cancelled. We may refund straight back to the credit/debit card that was used to pay for the order or by cheque sent by first class post.

Returns

Items that are no longer required must be returned to one of our branches and are subject to a 20% re-stocking charge, and carriage charge (if applicable). If items are returned in their original packaging and in perfect condition we will try to relax this charge to 10%. Unfortunately it is not possible to return special orders.
You must bring your original receipt with you for a refund or exchange.